Currently, most fitness apps by Chinese manufacturers, such as Huawei, do not support direct syncing/integration with other health & fitness apps, including BookDoc. The only work around is to sync indirectly via Google Fit (Android) or Apple Health (iOS).

Connect to Google Fit

1. Install or update the Polar Beat app from the Google Play Store.
2. Sign in to Polar Beat with your Polar account or create one.
3. Open the menu in the top left corner, go to Settings and toggle Google Fit on.
4. Give Polar Beat permission to transfer data to Google Fit

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).

NOTE

• Please open both the ‘Polar Flow’ and ‘Google Fit’ apps once daily for data transmission. Do refresh the ‘Google Fit’ app after 3-5 mins to ensure the data is updated.
• Owners of ‘Polar’ wearables need to pair their devices to the ‘Polar Flow’ app in order to sync indirectly to ‘BookDoc’ via ‘Google Fit’.

Connect to Apple Health

1. Open Polar Flow app, tap More bottom right and go to General settings.
2. Tap the Apple Health toggle to enable the connection.
3. Select which categories to sync to Health app or tap Turn All Categories On.
4. Tap Allow from top right to finish the connection.

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).

NOTE: Please open both the ‘Polar Flow’ and ‘Apple Health’ apps once daily for data transmission.